Patients like you are switching to Wellstart! Why?
-
Home delivery for CGM supplies
-
Help understanding insurance coverage
-
Support getting started with your device
-
Reorder reminders so you don’t run low
-
Friendly help by phone from US-based agents
Mon-Fri 9 am-8 pm, Sat 10 am-2 pm ET
Call us or click to submit your information online:
Get the latest CGM devices
CHOOSE WELLSTART, STAY WITH WELLSTART
Real patient testimonials
Join thousands of patients who trust Wellstart for their diabetes supplies and support.
Getting started is simple
Obtener sus suministros no debería ser estresante. Trabajamos directamente con su médico y su compañía de seguros para gestionar los formularios, las aprobaciones y las autorizaciones.
Le mantendremos informado en cada paso. Una vez finalizado el papeleo y su pedido esté listo, le enviaremos sus suministros directamente a su domicilio.
We’re here when you need help: Before and after your supplies arrive
We'll guide you through the process
Your ongoing support
Whether you’re applying your first sensor or have a question later on, we’re here to help. Many of the agents at Wellstart also wear CGMs, so we understand the everyday reality of living with CGMs and can provide practical support.
We help you with:
-
Getting started with your device
-
Troubleshooting and technical support
-
Resolve concerns about sensor placement
-
Everyday challenges with your CGM
Our support team includes a Certified Diabetes Care and Education Specialist (CDCES) and trained diabetes care specialists.
We understand what you’re going through and are here to help.
Our US-based team is here to answer your questions
ABOUT OUR SUPPORT
CGMs can feel intimidating at first.
We get it, and we’re here to help.
Our specialists can walk you through the basics in plain language. We help with setup, questions, and everyday use - so you feel confident using your CGM. We can help you: insert your sensor, connect it to your phone or reader, manage alerts & notifications, and troubleshoot common issues. Many of our team members live with diabetes themselves and use CGMs too, so they understand the products personally - not just from a script. Don’t let the technology stop you from getting started. One call with our team can help you feel more confident using your CGM.
We keep track, so you don’t run out.
Timely reorder reminders to stay on track
When it’s time to reorder, we’ll reach out by text or email. If you’d rather handle it by phone, we’re happy to call and help.
Order by phone or online - whichever you prefer.
Thinking about switching?
You're not alone.
When patients switch to Wellstart, it's because they want something better. Here's what they tell us matters most:
We answer our phones
Call us and a real person picks up. No robotic voice prompts or confusing maze. When you have a question or an issue, we're there. That's something a lot of patients haven't had with other suppliers.
Easy online reordering
When it's time to reorder, you can do it in a few clicks on our website — or just call us. We track your 90-day schedule and send reminders so you never have to guess when it's time.
Reliable, on-time delivery
Your CGM supplies arrive on schedule, every time. We track your order and send you updates at every step — shipping confirmation, tracking link, and delivery notice.
A team that stays with you
Switching isn't just about the first order. We're here for every order, every question, and every sensor after that. When you can only have one supplier, you want one that sticks around.
