How to switch your CGM supplies to Wellstart

Don’t wait until you’re running low on CGM supplies to explore your options! You can look into a new CGM supplier anytime. We’ll handle the details with you, so your next order fits your coverage and arrives before your current supplies run out.

Getting started is easy

When you call Wellstart, we’ll need a few details to set up your account and we’ll take care of the rest!

-       Insurance plan

-       Doctor name

-       Type of CGM: Dexcom? Libre?

-       Approximate date of your last delivery

We’ll check your insurance coverage before you switch

Insurance can feel complicated, so let us take care of it.

We’ll check your insurance coverage and review it together, making sure we can provide your CGM before you make the switch.

If it turns out we’re not a good fit, then we’ll still help by recommending another supplier that can get you what you need.

We’ll plan your first Wellstart shipment

Let us know about your last order and any shipment already on the way.

We’ll review the details and tell you when your first Wellstart order can ship, making sure the timing works with your coverage.

Throughout this process we’ll keep you updated as we collect documentation from your doctor and insurance, as needed.

Important: Once your first Wellstart order is set, call your previous supplier and ask them to stop sending supplies to prevent confusion with your insurance and avoid duplicate orders.

Common questions patients ask Wellstart:

• Can you provide my exact CGM model?

• What information is still needed from me or my doctor's office?

• When should I expect my first shipment?

By the end of your call, you’ll know your next steps. If anything is unclear, just ask.

Ready to switch to Wellstart? Call 800-978-7599 and we’ll help you get started.