Effective Date: 2/20/2026
Last Updated: 2/20/2026

 

These Terms of Use (“Terms”) govern your access to and use of the Wellstart Medical LLC (“Wellstart,” “we,” “us,” or “our”) website, patient portal, and related online services (collectively, the “Services”).

 

By accessing or using the Services, you agree to these Terms. If you do not agree, you should not use the Services.

 

Use of personal information is governed by our Privacy Policy and, where applicable, our Notice of Privacy Practices.

 

1. Informational Purpose Only – No Medical Advice

The content provided through the Services is for informational purposes only. It is not medical advice and is not intended to replace consultation with a licensed healthcare provider. Always seek the advice of your physician or qualified healthcare provider regarding any medical condition or treatment decision.

 

Wellstart is a medical supply provider and does not provide medical diagnosis or medical treatment.

 

2. Eligibility and User Responsibility

You must be at least 18 years old to use the Services.

 

You agree to provide accurate, current, and complete information when submitting forms, uploading documents, making payments, or accessing the patient portal.

 

If you access the patient portal, you are responsible for maintaining the confidentiality of the identifying information used to access your account and for all activity occurring under your access credentials. You agree to notify us promptly of any suspected unauthorized access.

 

3. Patient Portal Access and Security

Access to the patient portal is limited to authorized users. You agree not to:

• Share your access credentials with unauthorized individuals

• Attempt to access another person’s account

• Interfere with the security or operation of the portal

 

We reserve the right to suspend or terminate portal access if we reasonably believe misuse, unauthorized access, or security risks exist.

 

4. Additional Patient Portal Terms

The patient portal allows authorized users to access account information, submit documents, communicate with Wellstart, and perform certain account-related functions.

 

Electronic Communications
By using the patient portal, you agree to receive electronic communications related to your account, including notifications, account updates, and document availability. Electronic communications may satisfy any requirement that such communications be in writing.

 

Accuracy of Information
You are responsible for reviewing information displayed in the portal and notifying us of any inaccuracies. While we strive to ensure accuracy, portal information may be subject to change or correction.

 

Security and Transmission
Although we implement reasonable safeguards, no electronic transmission is completely secure. You acknowledge that you use the portal at your own risk and that Wellstart is not responsible for unauthorized access resulting from factors beyond our reasonable control.

 

Availability
We do not guarantee uninterrupted access to the patient portal. Access may be suspended temporarily for maintenance, security updates, or operational reasons.

 

Account Suspension
We reserve the right to suspend or restrict portal access if we reasonably believe that security risks, misuse, or unauthorized activity has occurred.

 

5. User Submissions and Uploaded Content

You may submit forms, upload documents, or provide other information through the Services. You represent and warrant that:

• The information you provide is accurate and complete

• You are authorized to submit any documents or materials

• Your submissions do not violate any law or third-party rights

 

Wellstart may remove or decline to process submissions that are unlawful, incomplete, or inappropriate.

 

Submitted materials are used for account administration, eligibility review, order processing, and related business purposes consistent with our Privacy Policy.

 

6. Online Payments

Payments may be processed through third-party payment processors. Wellstart does not control and is not responsible for the security, availability, or practices of third-party payment processors.

 

Payment transactions are subject to the terms and privacy policies of the applicable payment processor. Wellstart does not store full payment card information.

 

7. Intellectual Property

All content, trademarks, logos, text, graphics, software, and materials available through the Services are owned by Wellstart or its licensors and are protected by applicable intellectual property laws.

 

You may not copy, reproduce, distribute, modify, create derivative works from, scrape, or otherwise exploit any portion of the Services without prior written permission.

 

8. Prohibited Conduct

You agree not to:

• Use the Services for any unlawful purpose

• Attempt to gain unauthorized access to systems or data

• Use automated tools to extract data from the website

• Interfere with or disrupt website functionality

• Impersonate another individual

 

We reserve the right to take appropriate action, including restricting access, if these Terms are violated.

 

9. Third-Party Links

The Services may contain links to third-party websites or services. Wellstart does not control and is not responsible for third-party content, availability, or practices. Links do not imply endorsement.

 

10. Disclaimer of Warranties

The Services are provided on an “as is” and “as available” basis.

 

To the fullest extent permitted by applicable law, Wellstart disclaims all warranties, express or implied, including but not limited to:

• Warranties of merchantability

• Fitness for a particular purpose

• Non-infringement

• Accuracy or completeness of content

• Uninterrupted or error-free operation

 

We do not guarantee that the Services will be secure, free of viruses, or continuously available.

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11. Limitation of Liability

To the fullest extent permitted by applicable law, Wellstart’s liability shall be limited as follows:

 

Wellstart shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or relating to your use of the Services.

 

To the fullest extent permitted by applicable law, Wellstart’s total liability for any claim arising out of or relating to the Services shall not exceed the amount paid by you, if any, for use of the specific service giving rise to the claim.

 

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

 

12. Indemnification

You agree to indemnify and hold harmless Wellstart, its affiliates, officers, employees, and agents from any claims, liabilities, damages, losses, or expenses arising out of:

• Your violation of these Terms

• Your misuse of the Services

• Your violation of any applicable law

 

13. Governing Law and Venue

These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles, unless otherwise required by law.

 

Any legal action arising from or relating to the Services shall be brought in the state or federal courts located in Florida, unless otherwise required by law, and you consent to the jurisdiction of such courts.

 

14. Changes to These Terms

We may update these Terms from time to time. Changes are effective when posted with an updated “Last Updated” date. Continued use of the Services after changes are posted constitutes acceptance of the updated Terms.

 

15. Contact Our Privacy Officer

If you have questions regarding these Terms, please contact:

 

Wellstart Medical LLC
9156 S US Highway 1
Port St Lucie, FL 34952
Phone: 800-978-7599
Email: privacy@wellstart.com

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